How To Add Phish Alert Button In Outlook

Phish Warning Button in Outlook

Phishing is one of the biggest security concerns for any organization. Each student, employee or guest with a University of Memphis account is a potential target for scammers. KnowBe4, the visitor that the University of Memphis contracts to provide IT Security Awareness and phishing simulation training, besides provides tools to aid us protect our community from existent-earth phishing attacks.

On April 18, 2022, the ITS team volition implement KnowBe4's Phish Alert Button (PAB) in Outlook. This push allows users to report suspected phishing emails hands and safely. It will appear in all Outlook platforms: desktop apps, mobile apps, and Outlook Spider web Access (OWA).

PAB Q&A

When should I utilize the PAB?

Phishing is an attempt to become personal or account information for malicious purposes, such as financial or identity theft. The PAB should be used any time you get an email you suspect to be a phishing or scam attempt. User reports are the best way for the UofM IT Security team to be alerted to potential attacks and help stop such scams.

The PAB should not be used to report spam (unwanted "junk" email) or emails you don't desire from services you use. These emails should exist deleted.

If you need guidance virtually an email or want to enquire a specific question instead of just reporting the e-mail, please forward the original message to abuse@memphis.edu with your question instead of using the PAB.

Where will I find the PAB?

In the Outlook desktop app, the PAB can exist found on the tool ribbon across the pinnacle of the window. ( Note for Mac users: Currently, the PAB is not uniform with the latest version of Outlook for macOS. KnowBe4 has acknowledged this effect and is currently working on a solution.)

Outlook desktop ribbon with arrow pointing to Phish Alert Button

If you cannot see the button, click the three dots at the end of the ribbon. The PAB will appear on the drop-downward list.

Outlook drop-down menu with arrows pointing to Menu button and PAB

If you would similar to move the PAB out of the driblet-down list and onto the ribbon to be always visible, follow the instructions below.

Right-click (or Ctrl + click in macOS) the tool ribbon.
Rick-click the PAB
Click "Pin to Ribbon"

You tin can also observe the PAB past right-clicking (or Ctrl + Clicking) any message in your Inbox. The PAB volition appear on the pop-up menu.

Outlook context drop-down menu with arrow pointing to PAB

In Outlook mobile apps, both iOS and Android, you lot can find the PAB by opening a bulletin and tapping the three dots on the upper right of your screen.

In Outlook Web Access (OWA), the PAB will be at the pinnacle of open up messages, to the right of the electronic mail header. You will probable meet a notification the commencement time you log in after installation.

PAB installed in OWA with notification that says, "New Add-In: Phish Alert has been installed for you by your IT admin."

How practice I use the PAB?

If yous receive an email that yous believe to exist a phishing attempt, simply click the PAB using one of the methods described above. Yous will see a message asking you to confirm that you want to written report the email as phishing. If y'all ostend, a copy of the email will exist sent to the UofM email administrators and It Security team. The original email will be moved to your Deleted Items folder.

I reported an email, but I need to come across it again. Tin can I still encounter the email?

Yes. Subsequently you written report an email using the PAB, the original bulletin is moved to your Deleted Items folder. If yous need to run across an email yous reported, select Deleted Items in your folders listing and find the message. If you determine that the email is not a phishing attempt, you tin can move it dorsum to your Inbox or the appropriate folder by either dragging it to the correct location on your folders listing or right-clicking the message and selecting the desired binder in the "Move" card.

I have a specific question near a suspected email. Can I include it when I report the email?

If you would like to request specific guidance most an email instead of only reporting it as a phishing scam, please forrad the original message to abuse@memphis.edu and include your question or request. For now, reports fabricated using the PAB cannot include additional data or questions.

I don't see the PAB in Outlook, or I have a question not answered here.

The PAB will be implemented on Monday, April 18, 2022. Afterwards that engagement, please refer to Where will I find the PAB? above. If you do not see the PAB in Outlook afterward April 18, make sure you are using the latest version of Outlook and restart your device.

If you still cannot run into the PAB or have another question, contact the ITS Service Desk at umtech@memphis.edu or 901.678.8888.